Channels is currently in beta. We'd love your feedback — contact us and let us know what you think.
Common questions
Does Lingo send my product data to retailers or stores?
No. Channels track what each destination carries and flag what's changed, but you update the destination yourself. See Understanding Channels.
Why can't I find a variant in the Catalog tab?
Check that:
The variant's Availability is Available. New variants start as Draft.
The product is Active, not archived.
The variant is in the channel's market, if the channel is limited to one.
Do new variants get added to channels automatically?
No. New variants show up as New so you can decide whether each channel should carry them. See Adding Products to a Channel.
Can I add all of a product's variants at once?
Not yet. Variants are added one at a time.
Can I change a channel's market?
Not once the channel carries variants. Create a new channel for the other market instead.
What does the channel see?
Every field value on the variants you've added. There's no way to hide individual fields from a channel, so keep internal-only information like cost or margin out of your product fields.
Can I delete an image that's used by a channel?
An Asset that's shared through a channel can't be deleted. Remove the product from the channel, or replace the image on the product, then try again.
Not available yet
These aren't part of the Channels beta, but we're listening to feedback:
Sending data directly to stores, marketplaces, and other systems
Email notifications when products change
Searching, sorting, or filtering the channel list
Adding variants to a channel in bulk