Channels is currently in beta. We'd love your feedback — contact us and let us know what you think.
Use this page as a quick reference for the statuses and tabs you'll see in Channels.
Variant statuses
Status | What it means | What to do |
New | A variant became available after the channel was created and hasn't been reviewed. | Review it and add it to the channel, or choose I'll do it later. |
Available | A variant the channel could carry, but doesn't yet. | Add it to the channel if it should carry it. |
In Sync | The channel carries it, and it matches the last version you confirmed. | Nothing — it's up to date. |
Updated | The channel carries it, and something changed since you last confirmed it. Newly added variants also show as Updated until you review them. | Review the changes, update the destination, and Mark in Sync. |
Retired | The channel carries it, but it can no longer be shared — it was retired, hidden, set back to Draft, deleted, or its product was archived. | Remove it from the destination, then Mark Done. |
Dropped | A retirement you've confirmed. | Nothing. It stays in the Inventory tab for reference. |
Channel tabs
Tab | What it shows |
Updated | Variants that need your attention: Updated, New, and Retired. The count shows the number of variants waiting. |
Inventory | Everything the channel carries: In Sync, Updated, Retired, and Dropped variants. |
Catalog | Variants you could add: New and Available. |
Counts are in variants (SKUs), not products. Within each tab, variants are grouped under their product.
Row actions
The button on each variant depends on its status:
Add to Inventory — for New and Available variants
Review — for Updated, Retired, and New variants
View — for In Sync and Dropped variants
The row's menu also offers Copy SKU and, for variants the channel carries, Remove from Inventory.
In the channel list
Each channel's status bar shows how its variants break down across In Sync, Updated, Retired, New, and Available, so you can spot channels that need attention.
On the product page
The Channels card on a product shows the status of each variant in each channel. When a product has variants in several statuses, the card highlights the most urgent one: Updated first, then Retired, then In Sync.
Variant Availability and channels
Whether a variant can be shared with channels depends on its Availability:
Availability | Can be added to a channel? |
Available | Yes |
Draft | No |
Hidden | No |
Retired | No |