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Understanding User Roles: Owner, Admin, Content Manager, Member

Learn about Owner, Admin, Content Manager, and Member roles and what each can access in your Space.

Edward Boatman avatar
Written by Edward Boatman
Updated today

Your Lingo Space has four different user roles that control what team members can access and do. Understanding these roles helps you invite the right people with the right permissions.

We'll also break down how roles and access can impact your billing. You can learn more about editors

The four roles

Owner

The Owner has full control over your space and is the sole user who can manage billing and subscription settings.

What the Owner can do:

  • All Admin capabilities (see below)

  • Access and manage billing and subscription settings

  • Transfer ownership to another team member

Billing: The Owner is always counted as an editor on your plan.

Note: As your browser our help docs, you may notice us refer to "Admins" and "Content Managers", assume this includes the owner.

Admin

Admins have full control over your Space and its content, team management and settings.

What Admins can do:

  • Access and manage the Library

  • Create and edit kits and portals

  • Invite and manage team members

  • Configure Space settings and themes

  • Set up integrations

  • Access insights and analytics

Billing: Admins are counted as editors on your plan.

Need to transfer ownership? Read transferring Space ownership

Content Manager

Content Managers can manage and organize assets in the Library and create kits, but have limited administrative access.

What Content Managers can do:

  • Access and manage the Library

  • Upload, tag, and organize assets

  • Create custom fields and saved views

  • Create and edit kits and portals

  • Share kits and portals

  • Update existing team member access

What Content Managers cannot do:

  • Invite team members

  • Access Space settings

  • Configure integrations

  • Access billing settings

Billing: Content Managers are always counted as editors on your plan.

Member

Members are typically consumers of your content - they can view and download from kits and portals they have access to, but cannot access the Library or create content by default.

What Members can do:

  • View portals they've been given access to

  • Access all Kits in the Portals they belong to

  • Download assets in those Kits

  • Be granted edit access to Kits they have access to (see note below)

What Members cannot do:

  • Access the Library

  • Create kits or portals

  • Upload or organize assets

  • Invite other team members

Important: Members can be granted edit access to specific kits. When given edit access, they can create and edit content in those kits only. They cannot access the Library.

Billing: Active members are counted as consumers by default. If they're granted edit access to one or more kits, they're counted as editors.

How access works

Understanding how these roles work together:

Library access

  • Admin, Content Manager: Full access

  • Member: No access (even with kit edit permissions)

Kit and portal creation

  • Admin, Content Manager: Can create and edit all kits and portals

  • Member: Can only edit kits they've been granted specific access to

Team management

  • Admin: Can invite and manage team members

  • Content Manager, Member: Cannot manage team members

Billing access

  • Owner (designated Admin): Full access

  • Admin, Content Manager, Member: No access

Choosing the right role

Make someone an Admin when:

  • They need to manage the team and Space settings

  • They should have full access to all content

  • They need to configure integrations and settings

Make someone a Content Manager when:

  • They need to upload and organize assets in the Library

  • They should create and manage kits

  • They don't need to manage team members or settings

Make someone a Member when:

  • They only need to view and use assets

  • They should access specific portals or kits

  • They might need to edit specific kits (grant edit access as needed)

What's next?

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