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Removing Team Members

How to remove users from your Space.

Edward Boatman avatar
Written by Edward Boatman
Updated today

When team members leave or no longer need access, remove them from your Space.

Only Owners and Admins can remove team members.

Removing a team member

  1. Go to Users page for your Space

  2. Select the member(s) you want to remove

  3. Click Remove user in the bottom bar

  4. Confirm the removal

What happens when you remove someone

Immediate effects:

  • They lose access to the Space immediately

  • They can no longer view any Portals or Kits

  • Any active sessions are ended

Content is preserved:

  • Assets they uploaded remain in the Library

  • Content they created stays in Kits

  • Their activity history is retained

Billing impact:

  • If they were an Editor, your Editor count decreases

  • Changes reflect on your next billing cycle

Removing vs. changing roles

Consider changing someone to a Member with no edit permission instead of removing if:

  • They may need access again in the future

  • You want to preserve their Portal memberships

  • They still need limited view access

A member of your team with no edit permission incurs the same consumer cost as a public user.

Re-adding removed members

If you need to restore access:

  1. Invite them again using their email

  2. Re-add them to appropriate Portals

  3. Re-grant any Kit edit access needed

Their previous access settings are not automatically restored.

Learn more

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