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Changing a User's Role and Permissions

How to modify team member roles and access levels.

Written by Edward Boatman
Updated over a month ago

As your team's needs change, you may need to adjust user roles and permissions.

Only Owners and Admins can change user roles.

Changing a user's role

  1. Go to the Users page for your Space

  2. Select the user(s) you want to modify

  3. Select Change role & access

  4. Change the role or adjust Portal access as needed

  5. Click Done

Note that if you select mulitple users with different roles, you will need to select a role before making additional changes.

Available roles

  • Admin - Full Space access except billing

  • Content Manager - Full content access, limited settings

  • Member - Portal-specific access only

Role change effects

Upgrading to Admin or Content Manager

  • Immediate access to all Portals and Kits

  • Can edit all content

  • May increase your editor count for billing

Downgrading to Member

  • Loses access to Portals they're not explicitly added to

  • Loses edit access to Kits (unless specifically granted)

  • May reduce your editor count for billing

Special cases

Owner role

  • Cannot be changed through role settings

  • Must transfer ownership instead

Learn more

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