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Changing a User's Role and Permissions

How to modify team member roles and access levels.

Edward Boatman avatar
Written by Edward Boatman
Updated today

As your team's needs change, you may need to adjust user roles and permissions.

Only Owners and Admins can change user roles.

Changing a user's role

  1. Go to the Users page for your Space

  2. Select the user(s) you want to modify

  3. Select Change role & access

  4. Change the role or adjust Portal access as needed

  5. Click Done

Note that if you select mulitple users with different roles, you will need to select a role before making additional changes.

Available roles

  • Admin - Full Space access except billing

  • Content Manager - Full content access, limited settings

  • Member - Portal-specific access only

Role change effects

Upgrading to Admin or Content Manager

  • Immediate access to all Portals and Kits

  • Can edit all content

  • May increase your editor count for billing

Downgrading to Member

  • Loses access to Portals they're not explicitly added to

  • Loses edit access to Kits (unless specifically granted)

  • May reduce your editor count for billing

Special cases

Owner role

  • Cannot be changed through role settings

  • Must transfer ownership instead

Learn more

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